Vodacom fiber Relocation- Don’t do it, just get a new service provider

I app**** for Vodacoms fibre relocation as I have moved on the 13th of July. Up until this morning this department is still unable to tell me when I will be connected and have internet even though they continue to charge me for the service and said that it takes 30days max. I am paying for fiber yet everyday I must still buy data as vodacom has no idea when they will be able to come install.