Vodacom Fiber relocation

I truly should have remembered why I left Vodacom and regret ever recommending anyone to it. I relocated and filled in the forms in Jan 2021. Whne I call after the 30 days I do get any feedback. I’m told they have assigned the job card to some company and when they contact them the company promises to contact me but doesn’t. What is sad is VoDacom can remind me that I must continue to pay cause they pay they provider yet the same provide doesn’t give them a good service. I truly regret ever going there. I’m sorry to those who went for Vodacom because of me. With so many complaints surely some board must do something instead of allowing Vodacom to operate and continue to give such poor service and yet want to hold customers to paying services they don’t get. If they have a backlog how do they make it their customers’ problem. I’m disappointed beyond words. I do not recommend Vodacom to anyone. Now I must pay and spent money on data monthly until Vodacom decides to sort their whole internal mess out.