Vodacom Fiber Promises Are Empty and Be Careful

I am disgusted with how Vodacom deal with its customers. I have submitted request for relocation on the 07th of July and was told it will be done in 30 days. Today marks 3 months (90 days) since I have app**** for the relocation which did not happen. The consultants have been telling me that the Router will be delivered in 3 days for the past 2 months which they failed to do and the latest I am told is that the router that was booked for me is now discontinued and I should wait for the new router to be allocated. Working from home and spending lot of money on data does not bother them at all I have been a customer of vodacom for 17 years and this is how they treat me. It doesnt matter how you try top get to speak to speak to the manager you will not go through. Thank you for the terrible service, insensitive call centre agents and your pathetic service. One agent told me its better I cancel, can you believe that?