rB
rengith B

1 reviews | Active since Dec 2015

22 Nov 2018, 08:12

VODACOM FIBER-POOR SERVICES AND NON EXISTING CLIENT CARE

I struggled to get someone from Vodacom to came and connect the fibre at my home, I had to call over FIVE times, every time i was told someone would contact me.

When they finally came, they dug up soil outside house and neighbor and never put it back. this is extremely poor service and communication from a firm whose network is not even open access.

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Replies (1)
Vodacom
Vodacom's reply22 Nov 2018, 08:15
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team