Vodacom Fiber, PLEASE DONT MAKE USE OF THEIR SERVICE

Vodacom Fiber is at it again. It really looks like the have no ducks to put in in a row. I received my statement for June and realized that Vodacom has billed me 3 x for one service so I phoned and send an email on the 10th of June and received a email back from them with a SR (SR***). It has been almost 3 weeks now and still no one has contacted me. So I phoned them now, only to be advised that the reason I was billed 3 x time is because my service was suspended in May so there are a service. In May some clever person, when and deleted my user name and password from the router, only to find out that they have actually created a new Solution I.D for me. After a week a no fiber access, the engineer that came out realized that and fixed the issue. So now Vodacom want me to pay for their errors. They should actually refund me for the week I had not internet due to their mistake. On my statement for June, I have now been billed for a solution ID *** and ***. The *** have charged from both may and June and then *** has charges for June as well. On my May statement was only one deduction for ***. Vodacom please note I will not pay you this month untill you fix this error, please also note that if you want to list me on any credit bureau, please go ahead. I will fight you even if it means spending every last cent I have. I will also take this matter up with ICASA because you have no time in resolving issues nether do you care about your customers.