Vodacom Fiber pathetic service

Have bee struggling for a week now to get my line up and running with Vodacom. Your staff are lazy and *********** to do there job. I do not know how many Service Request tickets i have logged to get my problem resolved. Requested for manager to call me back that did not happen as well. Vuma tell has confirmed that my line is active called them twice and on both occasions they said it is active but Vodacom cant seem to get my fiber up and running. Very disappointed in the service i received if you can call it that. Will definitely be canceling with Vodacom. I also see that you do not reply to people on Facebook. Very pathetic.