Vodacom fiber pathetic after service

Fiber was installed on Wednesday 24 June and I was told it would take approximately 3 hours to activate the service, Thursday morning I still had no service I made contact with vodacom but was told someone switched of the router even though I stay alone and was at work, the second consultant then told me I was on a guest network and a project manager have to change it to my SO number and don't know how long it will take on Thursday afternoon at 4:30pm the 3rd consultant told me the previous consultants told me lies the service have never been activated and it will take between 2 and 24 hours to activate. On Friday I was told that there is an authentication error and I will be contacted by 'n manager and it will be escalated, I was contacted by a manager from a different department who could not assist me as the issue was not part of his scope but the correct manager from technical will get in contact with me. As acspected no one made contact with me, after numerous calls to the technical department my service have still not being connected 3 days later and I'm just being send in circles between consultants as you can not speak to a manager directly. What was supposed to take 3 hours have now turned into 3 days and still no service with each and every consultant having a complety different story of what the issue is. Would not recommend vodacom for fiber at all as their after service is pathetic to say that absolute least. Quick to do the sale and make promises just don't expect service after the sales contract was signed. Free lte while you wait as advertised by vodacom was added but I was informed only after the fiber was installed that the lte device will be shipped just to later change to no lte device are in stock. SR number *** SO ***.