AJ
Abdul J
1 reviews | Active since Jan 2015
07 Aug 2020, 09:47
Vodacom fiber pathetic
Following on from my previous review of Vodacom fiber I’d strongly suggest against their services. I’ve finally had my line installed after numerous calls, e-mails and complaining on social media just to get a response. I have been waiting since Monday, 3 August for them to call, deliver my router and activate my fiber. Again I’ve sent e-mails, made phone calls all with loads of empty deliveries. I am now cancelling my subscription and have lost patience. I have 6 active lines with Vodacom, all in use and this is the treatment a loyal client receives.
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Replies (2)Vodacom's replyOfficial
07 Aug 2020, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Aug 2020, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AJ
Abdul J's updateReviewer Update
08 Aug 2020, 12:37You can cancel the agreement.
AJ
Abdul J's update08 Aug 2020, 12:37
Reviewer Update
You can cancel the agreement.
