AJ
Abdul J

1 reviews | Active since Jan 2015

07 Aug 2020, 09:47

Vodacom fiber pathetic

Following on from my previous review of Vodacom fiber I’d strongly suggest against their services. I’ve finally had my line installed after numerous calls, e-mails and complaining on social media just to get a response. I have been waiting since Monday, 3 August for them to call, deliver my router and activate my fiber. Again I’ve sent e-mails, made phone calls all with loads of empty deliveries. I am now cancelling my subscription and have lost patience. I have 6 active lines with Vodacom, all in use and this is the treatment a loyal client receives.

0
Replies (2)
Vodacom
Vodacom's reply07 Aug 2020, 11:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AJ
Abdul J's update08 Aug 2020, 12:37
Reviewer Update
You can cancel the agreement.