FvM
Friedrich von MAAllendorf
1 reviews | Active since Jan 2014
27 Feb 2021, 09:18
Vodacom fiber not working after 3 weeks
It is now 3 weeks since Vodacom installed the fiber and it still not working, i wanted to cancel the contract but they want me to pay them, i will pay for the ONT installation that's all that working, not paying them noting else, contract works both ways, no service no pay, or am i stupid? Useless service !!
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Vodacom's replyOfficial
27 Feb 2021, 11:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2021, 11:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team