TJ
Tarien J
1 reviews | Active since Nov 2019
23 Nov 2021, 10:50
Vodacom Fiber no help down for 8days
Can you give a minus stat report......Fiber is off since last week Monday.Fiber is not working for 8days now.When you phone they say they will fix it and come back to you with the progress....BUT ....NOBODY does.In contract it states that connectivity issues will be fixed with in 72 hours.And I am on 8day now..And NO service.....
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Vodacom's replyOfficial
23 Nov 2021, 10:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2021, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team