VODACOM FIBER - NO CUSTOMER SERVICE

I have app**** for Fiber in Feb 2020 and till today 29 July 2020 no installation, when i call them, all they say is they escalated it and someone will be in contact with you shortly, but guess what no one contacts you. every person i speak to says the same thing, they play a blame game. Terrible customer service from your Fiber team. very quick to contact you when that app is done and that is where its stops. i was even told by an employee to cancel my application. i have moved to another isp and guess what, my installation is taking place on Friday the 31 July.