MB
Muhammad B
1 reviews | Active since Jan 2013
17 Jun 2022, 16:01
Vodacom Fiber - never again! Please read
Worst process ever.
Can’t get a router or interim solution delivered.
Logged over 3 tickets and spent over 5/6 hours literally on calls to resolve.
Juniors don’t understand - Team leaders never call you back
Vodacom Fiber - never again!
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Vodacom's replyOfficial
18 Jun 2022, 12:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2022, 12:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team