CN
Chad N

1 reviews | Active since Mar 2024

01 Mar 2024, 17:23

Vodacom fiber needs to catch a awake up

Our Wifi went down beginning of February, we had internet for 3 days and it went down again on Monday it is now Friday and still no internet. A Technician was ment to come out Yesterday (Thursday) between 14:00-16:00 only to receive a message at 18:51 from @Calvinmunien saying “ Good day sir ,

Apologies that the technician could not make it today technician was running late and stuck at a break have arranged for a technician to come out tomorrow”. It is now Friday 17:21 as still no technician or internet. Vodacom is the worst internet provider that anyone could ask for when there lines go down they have no intrest in getting you help or getting the line back up.

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Replies (1)
Vodacom
Vodacom's reply03 Mar 2024, 23:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team