Vodacom Fiber Month to Month is useless with horrible client service

Vodacom is useless and does not help with regards to fiber. We moved to a new house a d called to relocate the fiber. They never sent us any feedback on the progress and we needed fiber to continue with our business. After waiting over a month with no feedback we tried to cancel the fiber. We called over 10 times to cancel the month to month fiber and they charged a cancelation fee of R1200 which was never stipulated on the contract. Since it was a month to month contract it states that we can cancel at any time. We also went in store to try to resolve this problem but they were of no help and give us numbers to call. When we call it they just refer us to a new number to call and then it goes around in circles. This is pathetic and Vodacom is useless and has the worst client service.