Vodacom fiber letting good clients down

Very bad non service received from Vodacom fiber. Afrihost have been very helpful and they have done their part, but now it seems vodacom fiber hasn't even attended to the issue.

We moved into a new home and ordered the fiber in advance as myself and my wife work remotely from home. A technician was sent 02/11/2022 and even today the 17th of November 2022 two weeks later we are still without fiber.

I am up in arms now because I received a bill but no fiber and they even tried debiting my account.

I just want my fiber sorted so I can go on with my life as I have spent so much money on data whilst trying my best to stay calm.

Technicians keep arriving,but no resolution is brought to the table.