Vodacom Fiber lack of service delivery - Consumer abuse

Since last week Tuesday Vodacom has been promising to come fix my fiber connection. The mater has been escalated on Thursday, and the agent today admits that the ticket owner has not put any notes or call to come and fix. I was pushed from Pillar to post. I have now cancelled, and they say there is 2 month waiting period for my cancellation and they do not guarantee they will have my line up and running till the last day which is the 31st of July... Imagine yet they are getting paid for a full line. This is consumer abuse and i will explore other avenues to address this. Vodacom is *******!!!!!