Vodacom fiber..... just give me a live date already!!!! I’ve been asking for months

I’ve been trying to figure out since Feb when the fiber will be installed and active at my property. I’ve ordered etc and need to understand when I can start enjoying the service / product. I have called and emailed over and over and the lady I deal with, Lydell , can not tell me and advises I must call the company who supply the line..... so if I take out a mobile contract and should call iPhone to find out when I’ll get my phone through Vodacom or does Vodacom tell me when I’ll get my phone and how the contract works. Why is Vodacom becoming so useless? All I want to k ow is when will fiber be sorted and when I can use it