aL
adrian L
1 reviews | Active since Aug 2017
01 Sept 2025, 11:28
vodacom fiber joke
After 5 days of constant battle we still don't have Internet - numerous daily calls and promises of a technician have not materialised. It's quite an eye opener how a company like Vodacom is so impotent compared to a smaller player like Afrihost whose help is nothing but highly commendable. So here we are helpless with the odd return call asking if our issue is resolved. Sad but true
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
01 Sept 2025, 12:06Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2025, 12:06
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
aL
DAY 6 AND COUNTING .......,....
Will probably get some generic reply to this .
Tomorrow will be day 7 - will carry on posting on this thread.
adrian L's updateReviewer Update
02 Sept 2025, 08:31DAY 6 AND COUNTING .......,....
Will probably get some generic reply to this .
Tomorrow will be day 7 - will carry on posting on this thread.
aL
adrian L's update02 Sept 2025, 08:31
Reviewer Update
DAY 6 AND COUNTING .......,....
Will probably get some generic reply to this .
Tomorrow will be day 7 - will carry on posting on this thread.
aL
adrian L's updateReviewer Update
02 Sept 2025, 13:42Day 6 .
1:40 pm .
After getting hold of a supervisor this morning we were told a tech person would call us to arrange a time to come over .
No phone call as of yet .
1:40 pm .
After getting hold of a supervisor this morning we were told a tech person would call us to arrange a time to come over .
No phone call as of yet .
aL
adrian L's update02 Sept 2025, 13:42
Reviewer Update
Day 6 .
1:40 pm .
After getting hold of a supervisor this morning we were told a tech person would call us to arrange a time to come over .
No phone call as of yet .
1:40 pm .
After getting hold of a supervisor this morning we were told a tech person would call us to arrange a time to come over .
No phone call as of yet .
