Vodacom Fiber is worst service provider.

Item: Vodacom
Rating: 1
Author: Sarel C

I reported that my rooter has no internet access. For 6 days they tell me that ticket is open and that their technical team is working on it and that someone will call me. NOTHING HAPPEND. No manager will take my call. Nowhere to lodge a complaint. Vodacom is the worst service provider in SA

Helpful (0)

Replies (1)

Vodacom's replyOfficial

23 Jan 2024, 10:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply23 Jan 2024, 10:08

Official