Vodacom fiber is USELESS

where do I begin...… im very unhappy with Vodacom fiber department. we where suppose to have fiber from the 1st of September and we are now on the 13th of September and we still have no fiber..... the customer care dose not listen to you and they pretend to help by giving me information that is always different when I phone in, they said to me it was going to take 24-48 hours for activation and well we are now sitting 13 days still with nothing and yesterday I was told the the activation is still pending and there is no turn around time that they can give me for the activation... well all I can say is that Vodacom fiber is just as useless as Eskom, load shedding and Ekhuraleni put together, so in other works they are what you call a royal F*#K up.......

and when you ask to speak to the floor manager or the head of customer service they give you the excuse that they don't have telephone lines in the back and they only communicate through email blah blah blah just another excuse and when you start asking questions or getting irritated they just put the phone down in your ear

well I can tell you this you better off waiting for Eskom to stop load shedding then getting any information or service from these bunch of useless bananas

My worst decision in life was to go with Vodacom fiber