WS
Westley S
1 reviews | Active since Jul 2022
31 Jul 2022, 19:26
Vodacom fiber is useless
Vodacom fiber is useless. I have been waiting since the 22nd for a technician. The initial promise was that it would be fixed in 24-48 hours I have made more that 10 phonecalls a day. Nobody gets back to u. Nobody let's you know what's going on. Makes you wait at home for a technician like an idiot. It is understandable that they can't come out right away, but is it so difficult just to call us n tell us there is an issue? It is absolutely ridiculous
Helpful (0)
Replies (3)0
Replies (3)WS
Westley S's updateReviewer Update
31 Jul 2022, 19:34Please can I get help from someone. My fibre has gone off my account this month and I'm still sitting without internet
WS
Westley S's update31 Jul 2022, 19:34
Reviewer Update
Please can I get help from someone. My fibre has gone off my account this month and I'm still sitting without internet
WS
Westley S's updateReviewer Update
31 Jul 2022, 19:36All I need help with is a technician to come out and fix my cable
WS
Westley S's update31 Jul 2022, 19:36
Reviewer Update
All I need help with is a technician to come out and fix my cable
Vodacom's replyOfficial
01 Aug 2022, 07:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Aug 2022, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team