KK
Kyng K

1 reviews | Active since Jun 2020

10 Jun 2020, 14:10

Vodacom fiber is the pits of fibers

If you are ever faced with a question whether you should sign up for vodacom fiber or not, dont waste your time, DO NOT SIGN UP with vodacom fiber.

Their fiber is always going down, they dont even communicate with you when it is down not even when they fix it. All their packages have this thing they call fair usage, basically even when you sign up for uncapped 20mb/s download after a certain amount of gigs (200 gig for me) they will limit your speed to 2mb/s. This sis the most annoying thing because they do not have any package around this.

All packages have this fair usage non-sense.

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2020, 18:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team