VODACOM FIBER IS CHEATING ON THERE ACCOUNTS!!!!!!!!!
BE CAREFUL FOR VODACOM FIBER ONCE YOU CANCEL YOUR CONTRACT WHEN YOUR CONTRACT IS FINISHED WITH THEM THEY BILL YOU 3 X R850 AFTER ACCOUNT IS CLOSSED AND THEN TO ADD INSULT TO INJURY SEND YOUR NUMBER TO ATTORNEYS TO IN THE MONEY THAT THEY CAN NOT EXPLAIN WHY IT WAS CHARGED AND THEY DONT TELL THE ATTORNEYS.
MY ACCOUNT NUMBER IS I*** PLEASE GIVE ME CALL TO PROVE ME WRONG.
VODACOM CUSTOMER CARE IS UP TO ****!!! VODACOME DOES NOT CARE ABOUT CLIENT.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
26 Sept 2022, 16:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Sept 2022, 16:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
27 Sept 2022, 10:50Ok but one day later no one has contacted me except your attorneys!!!!!!!!!!!!!!!!!
IS that fair to slander my name with attorneys and tarnish my Credit profile if you cant even have the decency to phone me???????????????????
IS that fair to slander my name with attorneys and tarnish my Credit profile if you cant even have the decency to phone me???????????????????
's update27 Sept 2022, 10:50
Reviewer Update
Ok but one day later no one has contacted me except your attorneys!!!!!!!!!!!!!!!!!
IS that fair to slander my name with attorneys and tarnish my Credit profile if you cant even have the decency to phone me???????????????????
IS that fair to slander my name with attorneys and tarnish my Credit profile if you cant even have the decency to phone me???????????????????
's updateReviewer Update
28 Sept 2022, 10:46DAY 3 NO CALL FROM VODACOM. I NEED TO SPEAK TO SOMEONE HIGH UP IN THE ACCOUNTS DEPARTMENT AS NO ONE CAN HELP ME OR WANTS TO HELP ME. THEY ARE QUICK TO SLANDER YOUR NAME BUY TAKING YOU TO THE ATTORNEYS TO IN THERE MONEY BUT THEY DONT PHONE YOU TO EXPLAIN WHY THEY HAVE CHARGED ME 3 X R850 ON THE 5 AUGUST AFTER THE ACCOUNT HAS BEEN CLOSED.
I EVEN GOT MY MOM TO CANCEL HER FIBER AS SHE IS ALSO TO AFFRAID THEY ARE GOING TO TAKE HER TO ATTORNEYS WITHOUT LETTING YOU KNOW THERE IS ANYTHING WRONG ON YOUR ACCOUNT NOT A MAIL A CALL NOTHING EXCEPT AN ATTORNEY PHONING YOU!!!!
REALLY THE WORST CUSTOMER CARE AND WHERE IS THIS PERSON MAKING EMPTY PROMISES THAT
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
REALLY WHEN WILL THAT BE WHEN THE SHERIFFS OFFICE HAS REPOSSESSED MY FURNITURE?
I EVEN GOT MY MOM TO CANCEL HER FIBER AS SHE IS ALSO TO AFFRAID THEY ARE GOING TO TAKE HER TO ATTORNEYS WITHOUT LETTING YOU KNOW THERE IS ANYTHING WRONG ON YOUR ACCOUNT NOT A MAIL A CALL NOTHING EXCEPT AN ATTORNEY PHONING YOU!!!!
REALLY THE WORST CUSTOMER CARE AND WHERE IS THIS PERSON MAKING EMPTY PROMISES THAT
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
REALLY WHEN WILL THAT BE WHEN THE SHERIFFS OFFICE HAS REPOSSESSED MY FURNITURE?
's update28 Sept 2022, 10:46
Reviewer Update
DAY 3 NO CALL FROM VODACOM. I NEED TO SPEAK TO SOMEONE HIGH UP IN THE ACCOUNTS DEPARTMENT AS NO ONE CAN HELP ME OR WANTS TO HELP ME. THEY ARE QUICK TO SLANDER YOUR NAME BUY TAKING YOU TO THE ATTORNEYS TO IN THERE MONEY BUT THEY DONT PHONE YOU TO EXPLAIN WHY THEY HAVE CHARGED ME 3 X R850 ON THE 5 AUGUST AFTER THE ACCOUNT HAS BEEN CLOSED.
I EVEN GOT MY MOM TO CANCEL HER FIBER AS SHE IS ALSO TO AFFRAID THEY ARE GOING TO TAKE HER TO ATTORNEYS WITHOUT LETTING YOU KNOW THERE IS ANYTHING WRONG ON YOUR ACCOUNT NOT A MAIL A CALL NOTHING EXCEPT AN ATTORNEY PHONING YOU!!!!
REALLY THE WORST CUSTOMER CARE AND WHERE IS THIS PERSON MAKING EMPTY PROMISES THAT
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
REALLY WHEN WILL THAT BE WHEN THE SHERIFFS OFFICE HAS REPOSSESSED MY FURNITURE?
I EVEN GOT MY MOM TO CANCEL HER FIBER AS SHE IS ALSO TO AFFRAID THEY ARE GOING TO TAKE HER TO ATTORNEYS WITHOUT LETTING YOU KNOW THERE IS ANYTHING WRONG ON YOUR ACCOUNT NOT A MAIL A CALL NOTHING EXCEPT AN ATTORNEY PHONING YOU!!!!
REALLY THE WORST CUSTOMER CARE AND WHERE IS THIS PERSON MAKING EMPTY PROMISES THAT
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
REALLY WHEN WILL THAT BE WHEN THE SHERIFFS OFFICE HAS REPOSSESSED MY FURNITURE?
's updateReviewer Update
10 Oct 2022, 10:56It is the 10 October. Now one has contacted me again and the attorneys said they where also not instructed to stop calling me!
Vodacom Fiber does not care about there clients credit record or profile. They make promises they can not keep. Where is Dominique that said he will sort it out and come back to me!?
Vodacom Fiber does not care about there clients credit record or profile. They make promises they can not keep. Where is Dominique that said he will sort it out and come back to me!?
's update10 Oct 2022, 10:56
Reviewer Update
It is the 10 October. Now one has contacted me again and the attorneys said they where also not instructed to stop calling me!
Vodacom Fiber does not care about there clients credit record or profile. They make promises they can not keep. Where is Dominique that said he will sort it out and come back to me!?
Vodacom Fiber does not care about there clients credit record or profile. They make promises they can not keep. Where is Dominique that said he will sort it out and come back to me!?