KG
Kiren G

1 reviews | Active since Oct 2018

12 Oct 2018, 14:20

Vodacom Fiber is a terrible idea!!!

Vodacom Fiber deal is the worst idea one can think of making. The service i have received is terrifying. vodacom portered my telkom landline number to themselves without setting up the my services on their and without telling me about this or requesting me to cancel my telkom services. so i am left with paying for two services and no services. i have called into their call center number of times and have received no help or feed back from them.

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2018, 09:27
Official
Dear Customer,

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team