NM
Nyakallo M

1 reviews | Active since Feb 2023

09 Feb 2023, 11:35

Vodacom fiber is a **** don’t get it

Ever since December 2022 the fiber has been disconnected every two weeks when you call the call center they give you a reference number and the run around I would not recommend Vodacom fiber to anyone I’ve probably spent more money on data than the actual fiber and they don’t even refund you for the days the fiber was off. When you get onto their website the first thing you see is a five star review of their service I’m here to tell you that’s a lie they don’t deserve one star in my books

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Replies (1)
Vodacom
Vodacom's reply09 Feb 2023, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team