Vodacom fiber is a ****

I am on my end with this utterly disgusting and appalling service from vodacom fiber. I have waited 3 weeks for a router, after the consultants couldn't even spell a single word, the order was wrong 4 times in a row. Then on Friday I had my fiber internet connected only for less than 12 hours and now it's been off for 2 days and no one at vodacom can tell me why or correct the issue because the techs are away on long weekend. ABSOLUTELY DISGUSTING SERVICE VODACOM. I HAVE A BUSINESSES TO RUN AND MY WIFE WORKS WITH COVID-19 VACCINATION SHE HAS TO REPORT EVERYDAY. NOW YOU HAVE NOT ONLY TOOK AWAY MONEY FROM MY BUSINESS BUT ALSO PUT MY WIFE BEHIND DAYS ON HER REPORTS FOR THE D. O. H. WE AR GOING TO STRONGLY CONSIDER LEGAL ACTION DUE TO THE FACT THAT WE HAVE ALREADY PAID.