GF
Gloria F

1 reviews | Active since Jan 2021

03 Aug 2021, 09:56

Vodacom fiber is a ripoff

The worse service in the world...vodacom should take some tips from Telkom...my daughter has telkom fiber and when ever there is an outage...telkom automatically sends a refund without her asking...NO not vodacom...every week at least 3 to 4 days there is an outage for hours on end...and nothing gets done about it...try calling them...and you will get first class incompetence...Vodacom fiber is a rip-off. For R649 a month all fiber users should be refunded for inconvenience and non compliance...this is seriously just a money making company....Don't get Vodacom fiber...you will regret it

0
Replies (2)
Vodacom
Vodacom's reply03 Aug 2021, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
GF
Gloria F's update08 Aug 2021, 10:43
Reviewer Update
Wow....
Just like I said...service regarding vodacom fiber...pathetic...on the 3rd of August they rep****... "Kindly be advised that a consultant will make contact with you in due course to assist with your query." And guess what...I am still waiting...they have increased the line speed but not their customer service....people stay away from getting vodacom fiber...it's a shame