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nelisiwe M

1 reviews | Active since Feb 2019

29 Apr 2024, 08:16

Vodacom fiber internet stay away.

My internet is down since the 9th of April. I'm calling Vodacom each and every day. They telling me different stories. So I decided to call the cancelation department, to cancel my month to month with Vodacom. The lady said it a 12 month contract I have to pay a certain amount. I requested my voice recording she said they where deleted.

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Replies (2)
Vodacom
Vodacom's reply29 Apr 2024, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply29 Apr 2024, 10:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team