Vodacom Fiber Installation trouble

I opted to get one of Vodacom’s top fiber deals for my unit in my complex, but to get the fiber installed by Vodacom is a complete nightmare. I app**** on 6 October 2020 (SO***) and got the router a few days later but then the Sales order was closed without the installation being done. After lots of calls to the Vodacom fiber call center, someone came out but did not finish the installation (SR***). Numerous calls later another team came out but before they were finished, they also left but I was promised a team will be back the next day to finish the job since not a lot remained to be done. After a few days, I called the call center again to be informed that my service request was closed out. This is infuriating, I logged another service request today (SR***), but should I spend days on the phone again to get someone out here again? This is unacceptable. And I am afraid I will get billed at the end of the month even though my fiber installation is not done yet. At this stage, I do not know what to do anymore. Any advice?