JO
Jaco O
1 reviews | Active since Jun 2020
25 Feb 2021, 13:15
Vodacom Fiber installation sucks
I've app**** for Vodacom Fiber installation on the 5th of Feb and was told it would take 7 to 10 days to be ready to go.
We are at day 20 and all I have to ahow is the router.
I've not even had a call to say when thr line will be installed or anything.
And then Vodacom has the cheek to phone me twice in February to ask me to sign up with them for Fibre.
Sounds to me like they cant keep up with the sales team. Very disappointed.
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Vodacom's replyOfficial
25 Feb 2021, 13:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2021, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team