LK
Lutho K
1 reviews | Active since Apr 2023
11 Apr 2023, 10:33
Vodacom Fiber Installation
Worst service I’ve ever received from Vodacom and Vumatel. Requested and paid for fiber installation on the 19th of March since then it’s a story one after the other. I have to be the one who has to do a follow up each and every day nothing from their side it’s like they doing me a favour whereas I’ve paid for these services. Absolutely not happy at all to an extent where I gave them till end of day to sort me out or cancel this whole service and refund my money.
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Replies (1)Vodacom's replyOfficial
11 Apr 2023, 11:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2023, 11:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
