EF
Este F
1 reviews | Active since Apr 2012
21 Sept 2020, 11:17
Vodacom Fiber Installation
I don't even think they are worthy of a 1 star rating. I have requested a relocation of my fiber on 28 August 2020. To date I am still not connected at the new address. After countless follow ups and frustrating calls I am still not any closer of being set up and this after being forced to sign another 24 month contract in order to get the fiber installed. Once again I am disappointed in Vodacom and have finally learnt my lesson.
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Replies (1)Vodacom's replyOfficial
21 Sept 2020, 14:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2020, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
