EF
Este F

1 reviews | Active since Apr 2012

21 Sept 2020, 10:49

Vodacom Fiber Installation

I don't even think they are worthy of a 1 star rating. I have requested a relocation of my fiber on 28 August 2020. To date I am still not connected at the new address. After countless follow ups and frustrating calls I am still not any closer to being set up and this after being forced to sign another 24 month contract in order to get the fiber installed. Once again I am disappointed in Vodacom and have finally learnt my lesson.

0
Replies (1)
Vodacom
Vodacom's reply21 Sept 2020, 14:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team