Vodacom Fiber I'm absolutely appalled

I'm absolutely appalled by Vodacom Fiber Service , i have called multiple times now to resolved 1 issue . I moved address , i called 2 weeks IN ADVANCE TO INFORM THEM AND START THE PROCESS , this was not done ,i called to activate the line , THIS WAS NOT DONE ,i called numerous time to resolve the issue and have Vumatel sent out , i have had the issue escalated multiple times with no end result , i have asked for a Manger to called me, they are always in meetings , I'm still waiting . I have been an ambassador for this brand for Many years but today iv lost all respect . I JUST NEED MY FIBER to be fixed .