JvdM
Jacques van der Merwe

1 reviews | Active since Apr 2014

21 Jul 2020, 16:03

Vodacom Fiber Hold

We bought a property. Vodacom has placed a hold on our Fiber line and refuses to let it go because is has to be canceled by the previous tenants. WE OWN THE HOUSE! Fiber cant be installed and previous tenants are nowhere to be found. How is this possible? ABSOLUTELY USELLESS!

0
Replies (1)
Vodacom
Vodacom's reply21 Jul 2020, 16:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team