CB
Candice-Lee Barnard

1 reviews | Active since Jul 2022

24 Jul 2022, 10:38

Vodacom fiber

Vodacom fiber absolutely ridiculous service from the techs. Call center has been as helpful as they can be. But scheduled a tech to fix my wifi he never pitched. Not only am i paying for a service I'm unable to use, but with that i pay for other subscriptions that is going to waste due to their lack of interest to sort out whatever the issue might be. No communication whatsoever !

Switching service providers for sure !

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Replies (1)
Vodacom
Vodacom's reply24 Jul 2022, 11:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team