Vodacom fiber

Hallo Peter, I have been struggling for two months with my home wifi that I use for business. The first complaint was recorded 26-04-2021 where by I recieved an SR number SR***. Today the technician came out to fix the problem but still at around 21:30 tonight it was off. I work from home and need the wifi to do my work I have told vodacom this but there seems to be no urgency on there side also when testing my 20mbps down and up speed I don't get what I pay for. Please assist me with this as I am up to my head with this issue. Also over the weekend my son played sport I streamed the match but could not enjoy what I pay for to view my son's match where I am not aloud to be!!!!