Vodacom Fiber fail to provide service as promised

On the 15th of March 2023, I took an uncalculated chance by changing from Afrihost fiber to Vodacom fiber mainly because they were running a promotion at that time. The order was placed successfully but they never pitch up for the installation and never even deliver a router. after several requests with no solution, I then decided to join Afrihost but Vodacom refused to release the fiber line till month end of April 2023. In short, I will be without internet for the rest of April.