Vodacom Fiber
I'm so frustrated, it been more than a month since we tried transferring Vodacom fibre to from previous owner that has left South Africa and I agreed to move the line to my name, we agreed with the agent to transfer but we not getting any ref or contact from Vodacom Fiber and each time follow up nothing has happened how can this be acceptable Property address is 16 Kristal Street Sonstraal, 7550 my his email is *** and ID *** Andre Loggenberg like mentioned Vodacom cannot call him as his left the country, My Name Quentin Campbell ID *** or *** we need urgent help with this.
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Vodacom's replyOfficial
16 Nov 2021, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2021, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
17 Nov 2021, 19:22Been 48 hours and no one has contacted me ? No surprise
's update17 Nov 2021, 19:22
Reviewer Update
Been 48 hours and no one has contacted me ? No surprise
's updateReviewer Update
22 Nov 2021, 17:53It been 6 days later and still no person has contacted me how can this be acceptable ?
's update22 Nov 2021, 17:53
Reviewer Update
It been 6 days later and still no person has contacted me how can this be acceptable ?