Vodacom fiber f up

We ordered fiber at our house in Yzerfontein and waited a week. A technician arrived without tools and I had to do the installation myself. While I was **** his job he just decided to leave! He left our front door open and our gate to basically show he didn’t give a f)@$ ! We then decided to go with axxess as Vodacom basically ignored us. We have waited two weeks as they said it would take maximum from frogfoot to get our line back! We have called countless times and are furious because we get the same answer, we will get back to you, let me tell you that when Vodacom says that then you’ll never hear from them! The service is disgusting and the level of incompetence from the technician that made me do his ****** work is out right a F$&@ you attitude. But again they said they will get back to us. Our reference no. is FR*** Hopefully this will get them to pull their fingers out of their bums and put back service into isp