Vodacom Fiber - ****ed up and useless

I went from Lte to Vodacom Fiber in August 2022 I had it for two weeks and it went down I reported it and I was told the turn around time to have it sorted out is 72 hrs and a technition would be in contact A week later nothing happened and I phoned them again and was told exactly the same **** as the first time I called In the end it took them three weeks to tend to my fault and I was still paying

Then two months late it happened again and I reported it again this time I actually told them were the problem was, jus up the road the munisipal workers fixed a water line and damaged the fiber line in the proses This took two and a half weeks to repair after about ten calls to Vodacom fiber

I the moved to a other address and was amazed that the line was moved in 5 day's unbeliveble. Then there were a water leak outside the property and the munisipale came to fix it and broke the fiber line at the new place again this was on the 16 that of December 2022

I reported it again and as I new nothing was done I was called by a technition on the 12th of January 2023 and arranged with him to come the next day which did not happen, I called him on the number he phoned me from but no replie

I send an E mail to the person I was dealing with at Vodacom to call me because you can not call him and he Dit two day's later and I explained to him what was going on and he said he will get back to me which never happened either A week past and I got a call from Vodacom to ask me if my Fiber has been fixed, aost lost it completely and two day's later got a call again from a other technition on the 20th of January 2024 and he was coming the next day so I send him the location aswell On Saterday the 21st of January 2023 by 10h00 I called him to ask him what time he would be there be there and he actually picked up and said he would be there after 14 H 00

He never came and did not answer his phone or responded to messages

On the 24th of January 2023 I was called again by Vodacom to ask ify Fiber was fixed and working and when through the whole proses again It is now the 27th of January 2023 and still had no replies from Vodakom or a technition and keep in mind all this time I have been paying everyonyh by debit order and did not have fiber for a long time if you add Al the down time up and never been credited either for the down time

This is by far the most incompatant useless company and service provider I know of

Think not twice but 100 times before you go with these clowns