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Nathan N
1 reviews | Active since Jul 2017
09 Mar 2022, 17:10
Vodacom fiber
By far the worst company I've worked with. Fiber went live just over a week ago. Metro fiber activated their stuff. Signed up with vodacom more than a month ago. Been calling them to active every day and all I get is 24hr turnover time and all that nonsense. It's been almost a week and a half and I'm still stuck in the same position as I was when it went live. And then when I explain to the consultant today about my frustration, he uses vulgarity and gets aggressive with me. If you want to have peace and not be stressed out, don't go to vodacom for fiber. You'll be chasing shadows with these guys
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Vodacom's replyOfficial
10 Mar 2022, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Mar 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nathan N's updateReviewer Update
10 Mar 2022, 20:25Yeah I'd probably never get that call
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Nathan N's update10 Mar 2022, 20:25
Reviewer Update
Yeah I'd probably never get that call