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Ronel O
1 reviews | Active since Nov 2022
10 Nov 2022, 18:18
Vodacom Fiber
My fiber connection was disconnected 10 days ago and Vodacom still hasn’t repaired the connection. I would not recommend Vodacom Fiber to anyone, their customer service is extremely bad.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Nov 2022, 08:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Nov 2022, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Ronel O's updateReviewer Update
21 Nov 2022, 11:56Nobody assisted me and my connection has not been restored. I have cancelled my contract with Vodacom.
RO
Ronel O's update21 Nov 2022, 11:56
Reviewer Update
Nobody assisted me and my connection has not been restored. I have cancelled my contract with Vodacom.