CM
Claire M
1 reviews | Active since Aug 2015
12 Aug 2020, 12:12
Vodacom Fiber down for two days in PLZ.
Since Sunday night I have been experiencing intermittent internet with vodacom Fiber in the Port Elizabeth area. I have called them and they cannot tell me why other than Frogfoot is working on it. As it is lock down, I am working from home and have lost 2 days of work as well as my daughter with online schooling. Vodacom doesn't offer an alternative or don't even know what us going on.
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Vodacom's replyOfficial
12 Aug 2020, 13:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team