Vodacom Fiber down for the second time this week

Vodacom Fiber/Frogfoot internet down again. This is my second complaint. I am paying for another half a day without Fiber. This is the second time this week. At least with Telkom Adsl I had internet access more than what I had with Vodacom and if I did go down, Telkom credited me those days. All vodacom does is appologize and blame Frogfoot. The last time I called Vodacom they told me to phone Frog foot. Last time I checked, I am paying vodacom and not Frogfoot.