PE
Pieter E
1 reviews | Active since Apr 2021
07 May 2021, 07:26
Vodacom fiber down for almost a week
Been having constant network issues for the whole week 3/5/2021 still persisting at time of writing 7/5/2021 07:23. Vodacom fiber is a joke. Vodacom please contact me asap, I'm cancelling my contract and refuse to have any issues with the cancellation. I am paying a lot of money every month to keep the net running, this is unacceptable. Let me give another ISP a chance to impress.
PS to anyone reading this. Think twice before trusting vodacom with your hard earned money.
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Vodacom's replyOfficial
07 May 2021, 08:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2021, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PE
Pieter E's updateReviewer Update
24 May 2021, 23:17So its been 3 weeks, no call from Vodacom regarding my problem.
PE
Pieter E's update24 May 2021, 23:17
Reviewer Update
So its been 3 weeks, no call from Vodacom regarding my problem.