SD
Shluda D

1 reviews | Active since Jan 2020

06 Feb 2020, 20:18

Vodacom fiber disgusting service

Vodacom fiber department is the worst ever. I app**** for fiber mid December, nothing happened on the 9th of January I received a call from a consultant who takes half my details and the line cuts. No call back. The same night I get an email to say I’m connected to them. I don’t even receive any communications about my router. I’ve called in over 20 times. Nothing, I initiated a line release so I can get a different ISP. Nothing. All the staff is ***********. It’s now the a month nothing. Vodacom isn’t worth the time of day.

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Replies (1)
Vodacom
Vodacom's reply07 Feb 2020, 07:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team