BM
Brian M
1 reviews | Active since Dec 2012
22 Oct 2021, 08:58
Vodacom Fiber Department
Good morning,,Vodacom fibre accounts department is the worst. For 2 weeks nobody can sort my simple query out, Candice and Sibongile are the most unprofessional agents. My account has been billed incorrectly, I am battling to get help to resolve this.
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Vodacom's replyOfficial
22 Oct 2021, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2021, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team