Vodacom fiber customer support is pointless

Item: Vodacom
Rating: 1
Author: Henko S

Fiber customer service number is pointless. I have been calling that number for over a hour. Go through all the prompts then it says transferring call to next available agent. When it hits 3min it drops the call every single time. Your service is very poor.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

20 Apr 2023, 07:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Apr 2023, 07:58

Official