Vodacom Fiber Costing me my Job.

Waited more than 'n month for activations at my new address. Since 2 January. Eventually got it sorted 4 February. After 15 plus calls to the fiber help center, countless hours on hold, many calls dropped in my ear. My Fiber was on, for 6 hours and then off again. Vodacom help desk agent can't sort the issue, after countless restart and configurations. Then after 40min drop the phone in my ear. How is it possible to stay a Vodacom customer. I just can't win with this Fiber. *********** Help desk agents, No clear process to escalate issues to Vodacom management. Its like talking to a brick wall. Been a customer for so long, cant do my Job as I have to work from home. cant complaint directly to Vodacom, the process to log a complaint with Tobi is impossible. Then the first message you get from Vodacom is : "How likely are you to recommend Vodacom to friends and family". Really? just asking me that question at this stage, makes me want to invest in a boycott campaign against Vodacom.